Legal
Privacy Policy
Last updated: November 1, 2026
Overview
The Botox Spot Physician Assistant Corporation respects your privacy. This policy explains how we collect, use, protect, and disclose information gathered through our website, appointment booking, SMS messaging, and marketing communications.
Information We Collect
We collect personal details such as your name, email address, phone number, address, and appointment details. We also collect SMS data including phone numbers and appointment information, technical information such as IP addresses, browser type, and device data, securely processed payment information, and marketing subscription data for opted-in users. We do not collect sensitive health information through this website or SMS programs unless voluntarily provided.
How We Collect Information
Information is gathered directly from you during appointment booking, automatically through website usage via cookies and analytics, and through third-party partners including Telnyx (our text-messaging and phone provider).
How We Use Your Information
We use your information to provide services and manage appointments, send transactional SMS messages (confirmations, reminders, rescheduling information, support replies), respond to customer inquiries, process payments, send marketing communications to opted-in users only, improve our services through analytics, and comply with legal requirements and prevent fraud.
SMS Messaging Programs
We operate two separate SMS programs: Transactional SMS: Non-promotional messages including appointment confirmations, reminders, rescheduling information, and support replies are sent via Telnyx. Consent is obtained through booking forms. Marketing SMS/Email: Promotional content is only sent to users who have explicitly opted in. We never send unsolicited messages. Transactional SMS consent data is not shared with third parties or affiliates for marketing purposes. By texting The Botox Spot for support, you consent to receive replies from us. Message and data rates may apply. Reply STOP to opt out.
Using The Botox Spot in ChatGPT
If you use The Botox Spot plugin in ChatGPT, ChatGPT sends our server only the details of the search you ask for, such as the treatment, studio, provider, dates, and times you are interested in. The plugin does not collect or receive your name, phone number, email address, health information, payment details, or your ChatGPT conversation, and it cannot book, change, or cancel appointments or take payments. To book, you follow a link to our own booking page at thebotoxspot.com or call or text us. Anything you enter on our website or send to us by text is covered by this policy like any other booking inquiry. We use the search details to answer your request, to keep the plugin running reliably, and to count how often it is used. We use your IP address only to limit how many requests one address can make; our plugin logs do not record it. Visits that arrive from a link in ChatGPT are recorded in our website analytics as coming from ChatGPT, as we do for other traffic sources. OpenAI handles what you type into ChatGPT under its own privacy policy.
Data Retention
Plugin logs contain only the tool that was used, the search details described above, the response time, and the date and time. They contain no names, phone numbers, or email addresses. The IP addresses used to limit requests are held briefly in server memory and are not written to those logs. We do not currently run an automatic deletion schedule for appointment, client contact, or text-message records. We keep them until they are deleted, including when you ask us to delete them (see Your Rights below).
Data Storage and Security
Your data is securely stored using industry-standard security measures including encryption and firewalls. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Your Rights
You may stop transactional SMS at any time by replying STOP. You may access, correct, amend, or delete your personal information by emailing info@thebotoxspot.com or calling (909) 752-6869.
Cookies and Tracking
Our website uses cookies to support site functionality, analytics, and performance tracking. You may adjust your browser settings to refuse cookies, though this may affect site functionality.
Policy Updates
We may update this Privacy Policy at any time. Changes take effect immediately upon posting. Continued use of our services constitutes acceptance of the updated policy.
Contact Us
Email: info@thebotoxspot.com Phone/Text: (909) 752-6869 Redlands: 914 Orange St., Suite E, Redlands, CA 92374 Riverside: 6850 Brockton Ave., Suite 109, Riverside, CA 92506